PRIVACY POLICY

LEXHEART is a facilitator functioning as an intermediary platform to display the works of Artist, Creator, Designer, Blogger, Freelancer, and Producer on their website www.lexheart.in. LEXHEART aims to connect the heart and soul in the work and inspire everyone. LEXHEART values the trust and the support that its artist, team, user/customer, and people, in general, have bestowed upon it. To protect their trust and private information and fulfill its objective, LEXHEART has adopted the Privacy Policy as given below, which may be updated from time to time on its digital platform. Users are responsible for regularly reviewing the most current version of the Privacy Policy.

Adoption of Privacy Policy

We at LEXHEART have adopted this Privacy Policy for the services offered, including those offered on its website ‘www.lexheart.in’ and digital applications. LEXHEART is committed to valuing the privacy of the user and customer, and maintain the confidentiality, integrity, and security of all the information of our users and customers (‘Users’) shared with us, and maintain transparency in its service. This Privacy policy applies to the current and former users of our website and digital applications, artist, team, user/customers, and people and to those associated with us.

Reason for adopting the Privacy Policy

In India, it is mandatory to comply with the legal requirements as established in the Information Technology Act, 2000 and the Information Technology (Reasonable Security Practise and Procedures and Sensitive Personal Information) Rules, 2011 for safeguarding user’s private data or personal information. We at LEXHEART have adopted this Privacy Policy to comply with the provisions of the Information Technology Act, 2000 read with the Information Technology (Reasonable Security Practise and Procedures and Sensitive Personal Information) Rules, 2011.

Types of personal, sensitive personal data or Information Collected

LEXHEART may collect any of the following information on their websites or digital applications with the written consent of the user:

  • Personal information: Name, Age, Identification Proofs, Birthdate, Biometrics.
  • Desired user name and password
  • Contact details: e-mail id, mobile no, phone no, address.
  • Payment & Billing information: debit/ credit card details, internet banking details, UPI detail.
  • Registration Certificate or any documents issued by the Competent Authority to support the proprietorship/ownership of the work to be displayed on the website.
  • Financial Statements, GST records, Tax records and such other regulatory compliance documents of our business associates who wish to associate with us.
  • Record and history, cookies, cache, log data.
  • Digital/electronic signature.

LEXHEART will maintain transparency in collecting and retaining the private information so that the users can take an informed decision on its selection and options of giving the information. Without user’s written consent, LEXHEART will not collect or save the user’s personal information and data. The user may at any time of the service withdraw the consent and request for destruction of the personal information by writing to LEXHEART on [email protected]. Users undertake to provide accurate and complete information whenever required and shall be solely responsible for the correctness and completeness of the information provided from time to time, including but not limited to, for the purposes of availing of the service. LEXHEART will not be liable for consequences arising out of erroneous information supplied by the Users. LEXHEART will not be responsible for any inadvertent error, which results in providing inaccurate information.

Purpose of collecting the Information

The information collected shall be used for:

  • Personal Information shall be used to create a verified user account of the User. The data collected shall be stored and retained in an electronic database in a computer-readable format only till the time User is a member of LEXHEART or using the website of LEXHEART and thereafter the data shall be permanently destroyed. The Users may make updates to his / her / their personal information in their accounts.
  • Payment and billing information shall be used for making a financial transaction on the website. The user has the option of saving and storing the data for subsequent use. The saved and stored data shall be made available to the user only till the time User is a member of LEXHEART or using the website of LEXHEART and thereafter the data shall be permanently destroyed.
  • Information collected shall also be used for processing orders and applications of the Users, addressing any queries, grievances, or requests submitted by the User, and sending information regarding promotions and offers, new features, or new products or services.
  • LXHEART shall also use the information to send Users notices, communications, and alerts relevant to the service taken by the USER offered on this website.
  • LXHEART shall also use the information to comply with the legal obligation as per the applicable legal and regulatory framework.
  • As otherwise provided in this Privacy Policy.  

Responsibility of Users

User must NOT:
(i) Use the account on any device that the user does not own or control, and
(ii) Attempt to derive the source code and open code of LEXHEART, modify, or create derivative works of LEXHEART, any updates, or any part thereof.

Disclosure of the Information                                

LEXHEART will not share, transmit or disseminate private information to anybody except to:  

  • The Courts and Quasi-Judicial Bodies in any matter where LEXHEART is directed to submit information as per the due process of law.
  • Controller of Certifying Authorities and such other officers appointed under the Information Technologies Act, 2000 in any matter where LEXHEART is explicitly asked to submit information as per the due process of law.  

Update to this Privacy Policy

LEXHEART reserves its right to make any changes in the Privacy Policy. LEXHEART shall update its privacy policy from time to time and Users are requested to visit LEXHEART Privacy Policy Page to get the latest updates. LEXHEART shall try to inform all its user of the updates in Privacy Policy via notification or such other method as reasonably possible.

Non-liability of LEXHEART

LEXHEART shall not be liable for any third-party information, data, or communication link made available or hosted by it on its website (or any other digital platform) or affiliated with it. The function of LEXHEART is limited to the information and services as made available on the website to its user and/or customer. LEXHEART shall not be liable for any information of the User that is freely available or accessible in the public domain or furnished under Right to Information Act, 2005 or for information that shall not be regarded as personal data or information as per any law prevalent at the time. LEXHEART observes all due diligence while discharging its duties under the Information Technologies Act and observes all guidelines issued by the Central and State Government from time to time.

Grievance Department

LEXHEART has a Grievance Department for addressing any issue relating to the services. The Company’s no is 8709958731 and the email id is [email protected].